Shipping policy

Shipping Policy

We aim to make your shopping experience with aléas. smooth and transparent. Please review our shipping details below before placing your order.

Processing Time

All orders are processed within 2-3 working days (Monday to Friday, excluding public holidays).
Processing includes quality inspection, packaging, and dispatch preparation.
Please note: delivery times start counting once your order has been processed and dispatched.

UK Delivery

Standard UK Delivery: £10
Estimated delivery time: up to 9 working days after dispatch.

Special Offer

Enjoy free standard UK delivery on your first order when using the code ALEASMUSE at checkout.

Shipping Partners & Tracking

We currently ship across the United Kingdom using trusted delivery partners.
Once your order is dispatched, you’ll receive an email confirmation with tracking details.

International Shipping

At the moment, we primarily ship within the UK.
If you are based in the EU, please contact us at hello@aleasstore.co.uk before placing your order — we’ll do our best to arrange shipping and confirm any additional delivery costs.

Order Delays

We do our best to deliver within the stated timeframe, but during high-volume periods or unforeseen courier delays, your order may take slightly longer.
If your parcel is delayed, please reach out to us — we’ll assist you immediately.

Wrong Address or Failed Delivery

Please double-check your delivery details at checkout. aléas. is not responsible for parcels delayed or lost due to incorrect shipping information provided by the customer.